Terms of Sales

These general conditions of sale (CGV) govern the use of the online store https://emmanuellehegaret.com/ (hereinafter referred to as “the Online Store”). Please read these General Terms and Conditions carefully before placing an order on our site. By making a purchase, you accept without reservation all of the provisions set out below.

Emmanuelle Hegaret – Microentreprise – 22220 Plouguiel

The Online Store offers a selection of products (hereinafter referred to as “the Products”) intended for online sale. The essential characteristics of each product are described on the corresponding page. We strive to present the Products clearly and accurately, however, errors or inaccuracies may occur. In this case, we cannot be held responsible for these omissions.

Price and Payment

The prices of the Products are indicated in euros and dollars and include all applicable taxes. Delivery costs are not included in the product price and will be added during the ordering process. To do this, you will need to send us a quote request, either from the quote basket or via the contact form. The delivery price will then be calculated as accurately as possible according to your address.

Payment for the Products is made after an initial contact via the form or quote request. Payment can be made by credit card in complete security via a link generated by the bank that you will receive by email.

We use secure technologies to ensure the confidentiality of your payment information. However, we are not responsible for any hacking or unauthorized access to your personal or financial information.

Order

To place an order, you must follow the quote request process indicated on our website. You must provide accurate and complete information when ordering. After finalizing your quote request, I will send you a quote including delivery terms. If you accept this quote, I will send you an email containing a secure payment link.

Shipping

Delivery times may vary depending on your geographic location and product availability. We will endeavor to meet delivery times quoted, but we cannot guarantee exact delivery in all cases. If an ordered product is not available, we will notify you promptly and you can choose to modify or cancel your order.

Right to retract

In accordance with applicable distance selling laws, you have a right of withdrawal within [number of days, generally 14 days] from receipt of the Products. To exercise this right, please contact us at the address indicated in the “Company Information” section. Returned products must be in their original condition, unopened, unused and accompanied by the delivery note or invoice.

Responsibility

We make every effort to ensure that the information presented on our website is accurate and up to date. However, we cannot guarantee the absence of errors, inaccuracies or omissions. We will not be liable for any direct, indirect, special, consequential or any damages whatsoever arising from the use of our website or the purchase of our Products.

Intellectual property

All content on our website, including texts, images, logos, videos, etc., is protected by copyright and intellectual property rights. You agree not to reproduce, distribute or use in any way the content of our site without our express permission.

Modification of the T&Cs

We reserve the right to modify these General Terms and Conditions at any time. Any changes will be reported on our website. The applicable General Terms and Conditions are those in force at the time your order is placed.

Applicable law and jurisdiction

These General Terms and Conditions are governed by the laws in force in France. In the event of a dispute, the competent courts will be those of Rennes.

Contact

For any questions or requests regarding our Products or these General Terms and Conditions, please contact us at the following address: mailto:emmanuelle.hegaret@gmail.com